@BruntonShaan We have already spoken Argos Card Services and they say there is nothing wrong with the card. Have I done anything wrong if I receive a letter about Persistent Debt? If we've not been able to do that by the end of the third business day after we've received your complaint, we'll communicate to you to acknowledge this is being investigated further. We may be able to offer you support and we'll look at the options available to help you keep up with repayments. It depends how much you can pay off towards a plan and when your plans were started. @markzwol We want to assure you that we haven't increased your interest rate because of Persistent Debt. Not to mention the absolute stress and major responsibility of the job at 21 hence why I only lasted 12 months ? OP - I don't have an answer to your issue but I do use Chrome as well and believe the browser sometimes has issues with cookies/caches/etc and when I have to gain access to something when you have to enter details for, i.e. What's Verified by Visa and MasterCard SecureCode? @Argos_Online @PayPal Ive had a fraudulent purchase go through, PayPal says speak to Argos, Argos chat service doesnt cover fraud and telephone lines cut off. If you ask us to make any changes to your Direct Debit (amount, bank account or date) in the 5 working days before your next payment date, the changes may not take effect until the following payment due date. I've sent a text to opt out of the interest rate increase and received an error message. }
Thanks, Meg. By Phone: If youd prefer to speak to someone you can contact us on 03456 400 700. If you've entered your login details incorrectly three times then your myargoscard.co.uk account will be locked for 30 minutes, at which point you can try to log in again. Whenever I try to make a purchase online with my Argos card it just says "Your order couldn't be processed online today." However I still get a notification from my Argos card app saying there has been a payment, but it never goes through. Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? @ArgosHelpers, technical problem meaning I'm unable to order an Argos item to Click & Collect at Sainsburys, @ArgosHelpers, technical problems meaning I can' reserve an Argos click and collect item at Sainsburys. Visit the. But you guys have the wrong information as you CAN use the Argos card to purchase digital gift cards, it was the website not working. Registered in England. Paying by MY ARGOS CARD APP, MYARGOSCARD.CO.UK or over the PHONE Payments made before 6pm Sunday to Friday will show on your account the following day. If your Argos Card account is suspended, it means that you won't be able to use your card to buy anything new. What happens next once I've confirmed my choice? This is because rules from the Financial Conduct Authority mean that we need to take steps to help you repay your balance more quickly and pay less interest. @MattMurdock_77 As long as your account is open, you haven't spent all of your credit limit and your account is not suspended, you can carry on using it. @carohyde Why is it important that I take action? How do I make a payment? It has 34 stores there with c580 staff. Can I change my payment due date? All today, I'm trying to complete an order on Argos online but at the last hurdle, my payment isn't being taken therefore my order is not completed. @ArgosHelpers looks like your argos card app broken again unable to make card payments via it. Can I repay more than my Direct Debit each month? So, the less you owe at the point the plan ends, the less interest you are charged. I will try again in a few hours. How do I see my statements? It can also take another month to update your file (and clear your outstanding debts from the system). 2012-2023 Ookla, LLC., a Ziff Davis company. On your website and on your app. I was earning this working at Argos whilst at college. Remember, if you don't want your rate to change you can get in touch with us to close your account on your existing rate, but you won't be able to spend on your Argos Card again. I've forgotten my details. Shocking day with them yesterday! @walshie_writes Maybe, but my recent experiences of Argos were shocking. This useful guide from UK Finance offers further help and advice. if you have a 500 credit limit but want to increase it by 200, then enter 700 as your new limit), then tell us why you want the new limit and whether you want to be considered for automatic credit limit increases in the future then press 'Change credit limit'. I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. When will my latest statement appear online? Thats the problem. @nectar has to be the worse customer services ever. Can I register again? @Happyintelect If youd like to join in, please sign in or register. If you wish to make any additional specific payments you can ask us to direct these in a specific way to meet your needs. Visa Debit, MasterCard Debit or Maestro) and press Make A Payment when you're logged in. We use Secure Sockets Layer (SSL) protocol for managing your encrypted session and 128 bit encryption, which is why the latest versions of web browsers are needed to register for and use this service. The more you've spent, the higher your balance will be, and the more you will need to increase your repayments to clear your balance within a reasonable period. How do I update my contact details? You can contact our Customer Payment Solutions department by letter or telephone. Visit their website. @KyleOR1984 @PaulQuinnNews @VirginMediaNews Absolutely. I quote: " This is because the payment will be rejected by Argos as no order has been placed, this payment then gets placed into Paypals holding account. Of course! How can I see if I have a Direct Debit set up? }. @garrettdonnelly @Sums_World The Argos model is no longer sustainable. Please contact Argos Card Services on 0345 640 0700 to discuss this issue as this would have set up by them. You can contact us on 0345 601 0798 about your options at any time. Instead of Live Chat with disinterested faceless beings. Ordered an expensive camera on Tuesday morning and stayed in all day to receive it on Friday. #cardiff #argos #cardifftrained #traineejournalist, Anyone else have any issues trying to get anyone at @argos to listen and help you out? @Argos and @johnniewalker_ are major culprits. Date of experience: 12 September 2022. I'm afraid you will need to contact Argos directly about this. Does the Card cost anything? We'll make an instant decision, and if your request is accepted then your new limit will be available immediately (even if it doesn't show on myargoscard.co.uk straight away). What's my Memorable Word and my Security Number? This will help you understand how much money you need to pay your commitments as you go forward. @hollyymills The Financial Conduct Authority (FCA) have rules aimed at helping people who find themselves in this situation. No Mario Kart. @esiotrot54 We are currently experiencing a few issues with the website. Please advise. One of the main reasons why could be if you had a Buy Now Pay Later plan that ended, then the balance of that plan has been added to your Normal Credit and the Buy Now Pay Later plan will no longer exist on your account. I note Argos sell Sky Remotes. * These organisations all have different opening hours which may vary, so check their websites for details. Can I repay more than my Direct Debit each month? But if you do have a balance and haven't received a statement then it's possible that it's been delayed in the post. @Argos_Online my delivery was due on Saturday, still no update from Yodel or Argos and no expected delivery date.appalling service and want to cancel and have a refund! @ArgosHelpers I have held it for at least 2 years. reasonable costs for enforcing the agreement, including any loss, costs or expenses that may be incurred in collecting money owed under this agreement; It's the amount of interest that you could be charged if you don't pay off the full Buy Now, Pay Later plan balance before the plan ends. Error message on argos! Please don't anyone respond just screaming into the void. /1. Did anyone else used to use Argos as a free tool hire place? Representative 34.9% APR variable. When you took out your Fixed Payment or Interest Free Plan you agreed to making a payment for a specific amount each month for the length of the plan. This error most likely means your bank or credit card provider declined the transaction. If you want to change your payment due date, give us a call and ask. What do I do if I'm struggling to pay my bills? Checkbox screen reader text Remember my Login ID Last name Surname * What should I do? I've recently changed my name. We haven't increased the interest rate on the Argos Card for a long time, yet we have seen the costs of running the Argos Card increase. Why are you increasing the interest rate on my account? @westbrookdanni If your account isn't suspended and you make further purchases on your Argos Card, you should be aware that your repayments will increase too. Try making the purchase again with a different . Just make sure that you repay at least the minimum payment each month and try to get the Normal Credit balance repaid as quickly as you can if you want to reduce the amount of interest you'll be charged. Why is that? Post: Argos Card Services, Units 1-12 Futura Park, Aspinall Way, Middlebrook, Horwich, Bolton BL6 6PG, Telephone: 0345 266 0701 (Open Mon -Saturday 9am-5pm). Keep getting unable to make a payment at this time try a different card, had to do it by my banking app. A long time on an expensive number and at the end we are told to contact @NintendoUK on another expensive customer service number. What's a Login ID? If you pay off some of the balance during the plan, you'll see on your subsequent statements that the Potential Deferred Interest reduces. How do I make a complaint? Instead, you could choose to spread the cost further. Find out more about Persistent Debt here. Some of the options may mean that we need to suspend your card to help you to start clearing your balance. I've forgotten my login details. @seeweed3 Your credit limit and remaining balance can be found on your statement, on the App or by logging into this website. @garrettdonnelly @Sums_World The Argos model is no longer sustainable. My Buy Now Pay Later Plan ends soon, and I dont know how Im going to afford to pay off the balance. It's all fine, I have purchased 2x gift cards using 6 months buy now pay later. Kindest regards, Suzanne. Ive tried multiple times. It shouldn't take more than a minute or two. @Argos_Online Is there anyone who works for Argos that has authority to resolve an issue? So the issue is resolved. NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292 and is also authorised by the Financial . If you think this is happening to you or someone you care about, here's how to get help. Poor service -advice please! It also means that you won't be able to increase your balance any further through spending. Ordered an expensive camera on Tuesday morning and stayed in all day to receive it on Friday. @ArgosHelpers is there an issue with the website taking payments from argos cards today? Check that you have no security software running that might be blocking the PDF from downloading. How long will it take for my card to be blocked from spending? Now mid Saturday morning and no idea when it's being delivered. I thought I was paperless so why have I received a paper statement? In the App you can view each of your plans in the My Credit Plans section, this will show you the purchase date, the purchase value and the outstanding balance. How quickly is it set up? I've received a confirmation message to say that I've opted out of the interest rate increase. If it isn't, update it in the Payments center, then try your purchase again. You'll need to send us one of the following documents (or a copy of the document) with a covering letter that includes your account number and address: Send your documents to: Argos Financial Services, PO Box 211, Park Mill, Huddersfield, HD8 1FA. Monthly payments should be treated like credit. @ArgosHelpers Hi. @ArgosHelpers I'm not using older webpage it's the Argos app please fix your app before people are tricked into buying items at different prices at checkout this has been a problem for a long time now many have reported the same thing, @dare_richard I made a payment to a plan but the payment has gone towards a different plan. We're here to help if you've recently lost someone close to you. @ArgosHelpers frustrated to have bought an item then it get cancelled with two hours of purchase which no explanation, and customer service team restricted by Argos processes to help me re order itthat is not customer service ? It's been a week and this issue is still unresolved. Twitter. Once your arrangement has ended, please call us on 0345 601 0798 so we can then discuss your Persistent Debt repayment options with you. Please note - The account won't close until the balance is completely cleared. Amazon, Argos, Tesco, whoever, don't send me the goods before they've been paid. the duration of your original Plan). My Buy Now Pay Later Plan ends soon, and I don't know how I'm going to afford to pay off the balance You don't have to pay the balance off in full when your plan ends. You will continue to receive other correspondence and letters via email as usual. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Monthly payments should be treated like credit. I'm afraid you will need to contact Argos directly about this.